1 Germany customers , if u want to ship by FedEx or TNT , please tell us your EORI number. Without them, we can only by DHL, Hong Kong post or China Post !
2 Russian customers, please tell us your full name (at least 3 words) , including first name, middle name and last name, otherwise Russian Post will not releases the parcel and return to China !
The parcels sent out of overseas warehouses are divided into » customer – pick up «and «delivery to doors».
1 .»customer- pick up» means that the parcel is sent to a designated pickup address, and the customer need pick it up by themselves.
2 .»delivery door-to-door «refers to the parcel sent by the courier to the customer’s home.
Both two methods are automatically assigned by the overseas warehouse system.
3 Brazilian customers, if you want to ship by FedEx, DHL, TNT, UPS, please tell me your tax number ( CPF or CNPJ ). Without it, customs will return goods to China .
4 For customers from South America (such as Argentina, Peru, Colombia ,etc), if you have the tax number, it will reduce much trouble with customs.
All emails will be answered within 1 business day. If you do not receive our reply, please kindly re-sent your email and we will reply to you as soon as possible.
Name: fruit tree grafting machine
Good Luck & Have a nice shopping experience! Keep in touch and we hope to see you again soon!